Solarwind Billing Engine

Privacy Policy

Effective date: November 14, 2026

1. Data Controller

Solarwind Pte Ltd is responsible for the personal information it processes through the Solarwind Billing Engine. Solarwind does not process such information on behalf of Intuit.

2. Information Processed

Depending on the enabled functionality, the application may process customer names, business contact details, invoice information, payment references, transaction amounts, service records, authentication information and operational logs.

3. Purpose of Processing

Information is processed for legitimate business purposes, including invoicing, accounting, payment reconciliation, customer communications, contracted service administration, security, troubleshooting and applicable legal obligations. Processing is subject to applicable law and authorization.

4. Third-Party Services

The application may exchange information with the following service providers as necessary:

• Intuit QuickBooks Online: accounting and invoicing.
• Revolut: payment processing and transaction verification.
• Google Gmail: invoice and payment-related communications.
• Cisco Meraki: authorized network service administration.

Information is not sold or shared for advertising. Data may also be disclosed where required by law. Third-party services may process information in other countries, subject to applicable data protection requirements.

5. Payment Security

Card payments are intended to be completed through the designated payment provider's hosted checkout. The application is not designed to collect or store payment card numbers or card security codes.

6. Information Security

The application uses HTTPS, restricted administrator access, passkey authentication, session controls and protected credential storage.

7. Retention and Deletion

Information is retained only as necessary for operational, contractual, accounting, security and applicable legal requirements.

Upon withdrawal of authorization, access to the relevant integrated account and associated processing will cease, subject to lawful retention obligations.

8. Individual Rights

Individuals may request access, correction or deletion of their personal information, or exercise other applicable privacy rights, by contacting Solarwind. Requests are subject to applicable legal requirements.

9. Cookies

The application uses essential session cookies for administrator authentication and security.

10. Policy Updates

This policy may be updated to reflect changes in functionality, processing activities or applicable requirements.

Solarwind Pte Ltd

Contact: support@solarwind-asia.com